FAQ

663 Mobile Money is a safe new way to make transfers/payments using your mobile phone. Now you can securely pay for your prepaid mobile phone connection, post-paid mobile bills, flight tickets, insurance premiums, movie tickets, utility bill payments (like Water Bill, Electricity Bill, Telephone Bill, Gas Bill etc.) & transact on e-commerce websites, all without sharing your personal financial information with anyone.

663 Mobile Money links your mobile phone to your wallet account at Myanmar Citizen’s Bank (MCB) and allowing you to make payments, money transfers, through your mobile phone and Cash in and Cash out at 663 Agent.

663 Mobile Money is the safest way to pay from your mobile phone and is convenient. You will be able to access your bank at the nearest corner store for cash in and cash out.

Every transaction using 663 Mobile Money must be authorized from your mobile phone using the 4 digit mPIN that known only by you for all the 663 Mobile Money transactions so that no one else will have access to your money.

663 Services does not charge for any communication, but operator charges will be applicable, kindly contact your mobile operator to know your tariff.

In case of phone-loss,

a. Contact operator to deactivate your SIM and report phone loss to concerned authorities as you would do normally
b. Dial *663# and use service as normal.

You can continue using the same account on your new phone if you have the same mobile number.

Please call center and inform the changed details. For security reasons your account will be de-activated and you will have to register with your new mobile number. The account will not change.

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